Quality of service offered to the clients is a primary concern for Pinnacle-service providers. When the clients approach us, quality is the point where they have their focus. Pinnacle has left its mark in delivering quality work within stipulated time. That has helped the company in client retention, mouth to mouth promotion has drawn a pool of potential customers towards the company's service.
Human Resource: A host of CAD professionals, engineers, architects, software professionals are well versed with all the latest technical innovations available. Their deep knowledge about the building construction standards maintained round the globe and experience in working with 3D modeling frame help in speedy completion and delivery of work. Their knowledge and skill help in value added service to our clients.
Technology:
Pinnacle aims at delivering quality service at minimum time. Using cutting-edge, modern technology keeps Pinnacle's service ahead of that of others.
Training:
Our efficient professionals undergo regular training process to get acquainted with updated technologies to have an edge over the rest, in the competition.
Turnaround:
With offices in different countries, located in different time zones Pinnacle is capable of maintaining uninterrupted communication with their clients. Moreover, sophisticated technology adopted by the company ensures fast turnaround. Time, on the part of the client is saved.
Quality Service: Our team for quality checking work in an isolated way from the production team. The team is led by an experienced employee whose experience in the sector of over 30 years is an asset to the quality assurance team.
Internal Quality Procedures: Quality is strictly maintained in the company in keeping with the specific ISO 9001: 2000 standard. Our adherence to proper quality standard wins faith of our clients and many potential clients. The operational process of each CAD professional is thoroughly monitored. The work process of the QC members are recorded. The monitoring process is statistical analysis of quality ratings and corrective steps including training requirements.
Software :
By now experts at Pinnacle have developed their own automated software routines and process that quality standard must be mentioned at every stage:
- ◊ Aesthetics and Presentation
- ◊ Completeness
- ◊ Accuracy
- ◊ Conformation to specifications
Acknowledgment: Nasscom is a the premier trade body and chamber of commerce for the IT-BPO industries in India. That has selected Pinnacle among their top 50 IT innovatore for 3 consecutive years, viz. 2006, 2007, and 2008. |